Delayed Post: LENOVO ROCKS

Andrew Bolster

Data Science Team Lead at WhiteHat Security, Trustee at Farset Labs and Vault Artist Studios

I’ll try and keep this as short and sweet as possible.

From the looks of my google analytics page(if anyone has a blog or site, i hightly recommend it) people were very interested in my experiences with lenovo, and I’m sorry for not updating.

About a week after my previous post, the problem continued to get worse until it simply wouldn’t boot. I called Lenovo Ireland and (after a suprisingly short hold time) as soon as i said the magic number “2100” I was asked for my product and serial numbers and an address i wanted the new hard drive shipped to. Now, there was a slight hiccup where the outsourced phone operator recorded my serial number incorrectly, but that was fixed very speedily.

That was on a Friday at around 4:30. By 10am Tuesday, a fresh and shiny harddrive was on my desk.

Something that I should point out is that I got this machine from Lenovo America, with no extra fancy warrenties or anything, and they STILL gave me a great quality of service. I dont want to come across as ‘glowing’ or anything, but my next machine after this is going to be a Lenovo.

My only qualm about the experience was that there is no realistic way to ‘restore to factory settings’ for a blank drive on a machine with on Disk Drive  but I wanted to try out Windows 7 RC anyway and installed it from USB. But thats for a different post.